USE CASES

Build with OKROUTE SMS

Developers trust OKROUTE SMS to enhance and post customer experiences. Here’s what we built.

 

USE CASE 1 – USER REGISTRATION

In this use case you will learn how OKROUTE API can we be integrated through a flowchart for user registration.

In the below flowchart the SMS API is integrated into the application and once the user enters its phone number into the landing page OKROUTE  API is triggered and a onetime password is generated and sent to the user’s phone.

  • User Registers for a Service

  • The website landing page requests the user for phone number input and validation

  • The website then sends SMS to the user with a one-time password

  • The User enters the code into the website to complete the validation

Use Case 2 – Transaction Confirmation

 

In this use case we will show you how OKROUTE API can be integrated in your purchasing transaction to send SMS confirmation once the transaction is complete. This is necessary for fraud prevention and transaction confirmation.

The API is integrated into the application with to automate

  • User complete purchase transaction

  • Web/mobile application sends an automate SMS to the user previously registered with a unique code

  • User Enters code into the website to complete purchase

  • User receives SMS with confirmation of purchase

 

Use Case 3 – Automated Surveys

In this use case we will show you how a client can collect data about their service/product from there users. This is essential for retention purposes as to understand the user’s satisfaction rate.

 

  • Okroute SMS API is integrated into client’s CRM
  • User contact clients support
  • User receives message requesting score 1-10
  • User sends score
  • Results are sent back to the client to collect data
  • User receives a thank you message