Uncategorized
January 18, 2018

MEET US AT ICE!

OKRoute News
January 10, 2018

Customer Service vs Customer Experience – Online Casinos & Sportsbook 

Most companies get the two mixed up, let’s simplify them, Customer service is about being reactive and customer experience is being pro-active. While both of them are undoubtedly related they are far from the same thing. Customer service is…

OKRoute News
January 4, 2018

What does User Retention mean to Online Casinos and Sports books?

What does User Retention mean to Online Casinos and Sports books? User retention can be defined by comparing statistics of your long-term and short-term users. Your long-term users are the most important, as they tend to spend more…